Returns & Refunds Policy
At ALOHA, we stand by the quality of our snacks and ingredients. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee for a full refund or exchange.
Contact Our Team
Email our support team within 30 days of receiving your order with your order number and the reason for the return.
Provide Product Details
Include a photo of the product and the batch number found on the packaging to help us maintain our quality standards.
Receive Authorization
Once reviewed, we will send you a return authorization number or confirm your eligibility for a direct refund without a return.
Get Your Refund
After approval, your refund will be processed automatically to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing